Connected Stores 2015 (past event)

19 - 21 May, 2015

Contact Us: 44 (0) 20 7368 9465

Neil Tunbridge, Digital Marketplace Specialist at UKTI
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Neil Tunbridge


Digital Marketplace Specialist
UKTI

Check out the incredible speaker line-up to see who will be joining Neil.

Download The Latest Agenda

Main Conference Day 2 | 21st May

Monday, September 5th, 2016


11:20 Connecting with the tech-savvy consumer – trends and insights from the top retail stores around the globe

It is recognised in today’s world that customer is king. To truly make this saying a reality for the time-conscious and tech-savvy consumer, it is critical you gain their loyalty and their impression of your competitive advantage. Joachim, who specialises in retail technology, as well as supply chain trends and collaboration between trading partners share his expertise and analysis on profiling the customer and how retailers around the world are optimising their product and services to truly make the customer feel like the king.

• What consumers want? – Insights from Planet Retail’s quarterly shopper survey
• Consumer behaviour is changing faster than ever. Learn how retailers can exceed customer expectations and create a seamless and exciting shopping experience across all channels
• Identify in which technologies retailers need to invest to connect with today’s tech-savvy consumer
• In an omni-channel retail world the role of the store needs to be redefined. How should retailers re-energise their stores and attract more visits? Hear which new technologies are helping them to do this
• How are retailers efficiently using data to personalise the shopping experience and optimise their assortments, prices and marketing efforts?